Silveroaks Resort Heritage - Rotorua

349 Fenton St, Rotorua, New Zealandshow map
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Rooms and Guests
2Guests1room
Highlights
6
GoodBased on  169 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

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Overview

Silveroaks Resort Heritage is an attractive place to stay in Rotorua. Silveroaks Resort Heritage opened its doors in 1987.

Rotorua center can be reached within 30 minutes' walk. The vicinity of a bus stop let you explore Rotorua Museum and Tamaki Maori Village with no difficulty.

Silveroaks Resort Heritage lies 10 km away from Rotorua airport.

Rooms

Silveroaks Resort Heritage welcomes guests to elegant rooms where they can use wireless internet, pay television, a microwave, a dining area and a sofa. In-room self-catering facilities include a dishwasher, coffee/tea makers and a fridge.

Eat & Drink

In the morning a continental breakfast is served at the restaurant. The on-site outdoor restaurant tempts guests with international dishes. Campbell's Restaurant and Chapmans Restaurant offer an assortment of dishes within 50 meters of the property.

You can start your day with a buffet breakfast, which costs NZD 18 per person per night. 

Services

Guests can make use of a doctor on call, concierge service and porter service as well as a safe deposit box, a car park and a tour desk.

Relax

On-site leisure facilities include an indoor heated pool, a heated swimming pool and a shared lounge. Active guests will enjoy mini golf and tennis provided on-site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   41.

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Facilities
Free Wi-Fi
Parking

Paid parking

24-hour services

24-hour check-in

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Heated swimming pool

Air conditioning
Facilities for kids

Children's pool

High chairs

Cots

Private beach

Umbrellas

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Children's pool

Spa & Leisure

  • Heated swimming pool
  • Umbrellas
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Jacuzzi

Room features

  • Air conditioning
  • Individual heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave

Media

  • Television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Whakarewarewa Hot SpringsWhakarewarewa Hot Springs3000 ft
Whakarewarewa Maori VillageWhakarewarewa Maori Village2000 ft
Te PuiaTe Puia2700 ft
Arawa Park RacecourseArawa Park Racecourse3000 ft
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Campbell's RestaurantCampbell's Restaurant100 ft345 Fenton St
Chapmans RestaurantChapmans Restaurant2000 ftTryon Street
Urbano BistroUrbano Bistro2800 ft289 Fenton Street
Atrium RestaurantAtrium Restaurant2600 ftRydges Hotel
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Polynesian SpaPolynesian Spa1.2 mi
Red Stag Timber-Waipa Saw MillRed Stag Timber-Waipa Saw Mill1.3 mi
Sir Howard Morrision Performing Arts CentreSir Howard Morrision Performing Arts Centre1.4 mi
Rotorua Energy Events CentreRotorua Energy Events Centre1.4 mi
Rotorua SoundshellRotorua Soundshell1.7 mi
Rotorua International StadiumRotorua International Stadium1.6 mi
Rotorua MuseumRotorua Museum1.4 mi
Kuirau ParkKuirau Park2.0 mi
Rotorua Arts VillageRotorua Arts Village1.2 mi
Skyline RotoruaSkyline Rotorua3.8 mi185 Fairy Springs Road, Rotorua
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Getting around
Airports
Rotorua (ROT)4.8 mi
Tauranga City (TRG)33.6 mi
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Reviews
6.2
GoodBased on  169  reviews
  • 6.6
    Good

    As we were staying 3 nights we were upgraded to 1 bedroom unit to give us some more room.

    Motel is very tired and in need of refurbishment.Would be difficult if you did not have your own transport.

  • 5.4
    Guest rating

    The unit was extremely dirty. Not just recent dirt, the rooms had not been cleaned properly for a very long time. It was so bad I took photographs to forward to the Qualmark authority. I will never use this motel again.

  • 6.6
    Good

    This resort provided many extras such as geothermally heated pool, restaurant, tennis courts, barbecue facilities, mini golf

    The whole complex was very "tired" and in need of a huge upgrade.

  • 8.8
    Superb

    The quietness at night; the size of the rooms; easy to find location

    Annoyed that I was put into a 2bed unit and charged accordingly when I had booked a 1bed unit and unable to change as fully booked.

  • 7.4
    Very good

    the pool was always clean and tidy. staff at the front desk were friendly

    the resturant was very over priced and the quality and size of the meals were dissapointing. the visit to the resturant ruined the otherwise good stay we had. In relation to the question below we would recommend the hotel but not the resturant.

  • 5.0
    Guest rating

    Yes, indeed. The cleanliness was very poor, the beds extremely soft (not recommended for those weighing more than 49kg). We felt like we had to clean the toilet before using it, and preferred to buy our own cuttlery and plates than to use the ones provided.

  • 4.2
    Guest rating

    Photos of the accomodation and motel better than the actual accomodation so not much to say that was good.

    We arrived at motel three of us booked only two towels in bathroom so we used our spare towels we brought from home and then they took the towels in the morning they took our personal towels and they were lost by them.No detergent in the bathroom shower for three days that we stayed.None of the tv remotes worked properly .And to top it off there were fish hooks on the floor and ended up stuck in my wifes jandals.So we are not very impressed with the Hotel.

  • 7.0
    Very good

    Spacious rooms

    Very run down, rooms not cleaned to a high standard, lots of mould. Pool very dirty so kids could not swim in it. The whole place has been let go which is a shame, was obviously very grand in its time.

  • 7.4
    Very good

    The staff and management were very friendly and helpful. I recommend this hotel to anyone. A great place for children, and relaxing for adults.

    The carpet has too many stains, especially at the front door area of room 26 and the curtains need upgrading but I do believe the hotel is on the market and will be spic and span when we come again I'm sure!!! Daily newspapers should be part of the cost of staying, delivered each morning.

  • 7.4
    Very good

    Was central to all destinations, i.e., tourist attractions. restaurants, airport, shops. Reception were very obliging when requested if we could get our room earlier due to a family function at 2pm and allowed us to access it from 1pm. Was very much appreciated.

    When I booked online I requested a ground floor studio as my mother was 85yrs old and has difficulty climbing stairs. Was disappointed to find that my request had not been granted but as we were only there for 1 night did not mention this although I was not happy as two other members of my family booked in a couple of days beforehand and were given a ground floor studio whereby I had booked a month ahead and should have had priority. The Studio had 1 Queen Bed and 1 Single Bed. 3 of us stayed there but we were only provided with 2 towels, cups & glasses.

  • 5.4
    Guest rating

    cost effective & spacious, location OK

    Bit dated, 80's decor, fittings & facilities

  • 7.4
    Very good

    Kerry was helpful in reception

    we had booked two rooms via the internet and when we got to the hotel we were told that there wasnt a double room available so we were put into a spa suite, however the two kids had to bunk in the lounge area. One on a folder and the other on the sofa.

  • 9.2
    Superb

    warmness, quietness, no traffic noise or other guests making noise. Plenty of space, very clean.

    Frontdesk staff could of been a bit friendlier.

  • 7.4
    Very good

    The heated swimming pool which was a big plus with kids in tow.

    A little bit dated in the bathroom.

  • 8.2
    Fabulous

    Great location. Comfortable unit. Staff friendly. Good value.

    The TV set was very small and needed to be elevated. More modern duvets would enhance.

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Highlights
6
GoodBased on  169 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are allowed on request.
Cancellation
+ More- Less
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Getting around
Airports
Rotorua (ROT)4.8 mi
Tauranga City (TRG)33.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
Cities nearby