Silveroaks Resort Heritage - Rotorua-38.155593310485, 176.253438815475
According to guest reviews, the hotel has been rated as Best Design Hotels in New Zealand
Silveroaks Resort Heritage is an attractive place to stay in Rotorua. Silveroaks Resort Heritage opened its doors in 1987.
Rotorua center can be reached within 30 minutes' walk. The vicinity of a bus stop let you explore Rotorua Museum and Tamaki Maori Village with no difficulty.
Silveroaks Resort Heritage lies 10 km away from Rotorua airport.
Silveroaks Resort Heritage welcomes guests to elegant rooms where they can use wireless internet, pay television, a microwave, a dining area and a sofa. In-room self-catering facilities include a dishwasher, coffee/tea makers and a fridge.
Eat & Drink
In the morning a continental breakfast is served at the restaurant. The on-site outdoor restaurant tempts guests with international dishes. Campbell's Restaurant and Chapmans Restaurant offer an assortment of dishes within 50 meters of the property.
You can start your day with a buffet breakfast, which costs NZD 18 per person per night.
Guests can make use of a doctor on call, concierge service and porter service as well as a safe deposit box, a car park and a tour desk.
On-site leisure facilities include an indoor heated pool, a heated swimming pool and a shared lounge. Active guests will enjoy mini golf and tennis provided on-site.
Wireless internet is available in public areas for free.
Public parking is possible on site for free.
Year renovated: 2006. Number of rooms: 41.
Heated swimming pool
Sports & Fitness
- Fitness centre
- Tennis court
- Room service
- Self-service laundry
- Dry cleaning
- Tours/Ticket assistance
- Doctor on call
- Continental breakfast
- Restaurant buffet
- Bar/ Lounge area
- Business centre
- Meeting/ Banquet facilities
- High chairs
- Babysitting/Child services
- Children's pool
Spa & Leisure
- Heated swimming pool
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Air conditioning
- Individual heating
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
- Hair dryer
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
410 sq. feet
1 King-size bed
In the Room
345 sq. feet
1 King-size bed
In the Room
1080 sq. feet
In the Room
865 sq. feet
In the Room
- City landmarks
As we were staying 3 nights we were upgraded to 1 bedroom unit to give us some more room.
Motel is very tired and in need of refurbishment.Would be difficult if you did not have your own transport.
The unit was extremely dirty. Not just recent dirt, the rooms had not been cleaned properly for a very long time. It was so bad I took photographs to forward to the Qualmark authority. I will never use this motel again.
This resort provided many extras such as geothermally heated pool, restaurant, tennis courts, barbecue facilities, mini golf
The whole complex was very "tired" and in need of a huge upgrade.
The quietness at night; the size of the rooms; easy to find location
Annoyed that I was put into a 2bed unit and charged accordingly when I had booked a 1bed unit and unable to change as fully booked.
the pool was always clean and tidy. staff at the front desk were friendly
the resturant was very over priced and the quality and size of the meals were dissapointing. the visit to the resturant ruined the otherwise good stay we had. In relation to the question below we would recommend the hotel but not the resturant.
Yes, indeed. The cleanliness was very poor, the beds extremely soft (not recommended for those weighing more than 49kg). We felt like we had to clean the toilet before using it, and preferred to buy our own cuttlery and plates than to use the ones provided.
Photos of the accomodation and motel better than the actual accomodation so not much to say that was good.
We arrived at motel three of us booked only two towels in bathroom so we used our spare towels we brought from home and then they took the towels in the morning they took our personal towels and they were lost by them.No detergent in the bathroom shower for three days that we stayed.None of the tv remotes worked properly .And to top it off there were fish hooks on the floor and ended up stuck in my wifes jandals.So we are not very impressed with the Hotel.
Very run down, rooms not cleaned to a high standard, lots of mould. Pool very dirty so kids could not swim in it. The whole place has been let go which is a shame, was obviously very grand in its time.
The staff and management were very friendly and helpful. I recommend this hotel to anyone. A great place for children, and relaxing for adults.
The carpet has too many stains, especially at the front door area of room 26 and the curtains need upgrading but I do believe the hotel is on the market and will be spic and span when we come again I'm sure!!! Daily newspapers should be part of the cost of staying, delivered each morning.
Was central to all destinations, i.e., tourist attractions. restaurants, airport, shops. Reception were very obliging when requested if we could get our room earlier due to a family function at 2pm and allowed us to access it from 1pm. Was very much appreciated.
When I booked online I requested a ground floor studio as my mother was 85yrs old and has difficulty climbing stairs. Was disappointed to find that my request had not been granted but as we were only there for 1 night did not mention this although I was not happy as two other members of my family booked in a couple of days beforehand and were given a ground floor studio whereby I had booked a month ahead and should have had priority. The Studio had 1 Queen Bed and 1 Single Bed. 3 of us stayed there but we were only provided with 2 towels, cups & glasses.
cost effective & spacious, location OK
Bit dated, 80's decor, fittings & facilities
Kerry was helpful in reception
we had booked two rooms via the internet and when we got to the hotel we were told that there wasnt a double room available so we were put into a spa suite, however the two kids had to bunk in the lounge area. One on a folder and the other on the sofa.
warmness, quietness, no traffic noise or other guests making noise. Plenty of space, very clean.
Frontdesk staff could of been a bit friendlier.
The heated swimming pool which was a big plus with kids in tow.
A little bit dated in the bathroom.
Great location. Comfortable unit. Staff friendly. Good value.
The TV set was very small and needed to be elevated. More modern duvets would enhance.